You may cancel your order before it enters the "processing" phase, typically within 1-2 business days of purchase. Once your order has been assigned a product and is preparing to ship, it will be considered in the "processing" phase.

In the event that you are approved for a refund during the "processing" or "shipping" phase due to special circumstances, any refunds issued will not include the shipping fees if the product has already been shipped.

To cancel your order, please reach out to online.seek-naturals.com and a support agent will guide you through the process.

When requesting an order cancellation, please provide the following details:

- Full Name used on the order
- Order Number
- Email Address used on the order